A Disastrous Retail Moment and What It Taught Me About Expectations
A Disastrous Retail Moment and What It Taught Me About Expectations I had a retail experience recently that was so bad it almost felt like performance art. I’m not naming the store because the store isn’t the point. What it did do was kick loose a line of thinking I’ve been circling for a while about expectations — specifically, the difference between the expectations I place on myself and the expectations I place on anyone or anything else. I’m not offering advice here. I’m not trying to teach a lesson. I’m just describing the thoughts that surfaced. High Standards for Myself, Low Expectations of Everything Else I’ve realized I hold myself to pretty high standards. Not perfection, but clarity, competence, follow‑through, and a certain baseline of professionalism. Those are things I can control. They’re internal. But when I extend those same standards outward — to businesses, services, institutions, or even individuals — I end up disappointed more often than not. Not ...